CA Technologies Study Reveals APIs Contribute to Business Success with Wide Adoption in Hong Kong

  • 2017年7月24日 19:49

    Hong Kong – July 24, 2017 – Results from the latest CA Technologies (NASDAQ:CA) global study reveal that a majority of surveyed organizations in Hong Kong recognized the importance of Application Programming Interfaces (APIs) in business growth, with an impressive 92 percent adoption rate.

    The study, APIs: Building a Connected Business in the App Economy, examines responses from 1,770 senior business and IT executives worldwide, with 799 from across the Asia Pacific and Japan (APJ) region, on how they are capitalizing on APIs to boost their business in the app economy.

    Surveyed organizations in Hong Kong agreed that APIs are having positive impact and lead to better business results across all quantitative KPIs including:
    • IT-related cost (42 percent reduction)
    • Partner satisfaction (41 percent increase)
    • Customer satisfaction (38 percent increase)
    • Number of compliance audit failures (37 percent reduction)
    • Transaction volumes (36 percent increase)

    More than half of the Hong Kong respondents agreed that they see the APIs improve qualitative KPIs in the following areas:
    • 64 percent of surveyed companies from Hong Kong agreed that APIs help streamline the supply/demand chain
    • 58 percent reported improvement in digital reach
    • 53 percent reported improvement in customer experience
    • 51 percent reported improvement in leveraging third party innovation

    Use of Advanced Full Life Cycle API Management

    APIs are crucial to success in the app economy. However, simply using APIs is not enough. Effective management of API life cycle is key to truly reap its benefits from conception to consumption. This full life cycle approach to API management requires a wide and complex range of capabilities. It demands the ability to connect legacy and current systems; rapidly create APIs in order to safely expose data; integrate this with back-end data and legacy apps; protect these integrations with the right levels of security; accelerate mobile development; and unlock the value of the resulting digital ecosystems through analytics and monetization.

    With this in mind, the study’s API management maturity model assesses how far organizations have implemented the tools and technologies, systems and processes, and the capabilities required for full life cycle API management.

    The study found that 55 percent of surveyed organizations in APJ are advanced users of API management. These advanced users are much more confident at being able to differentiate themselves from the competition (81 percent) than basic API management users (50 percent).

    “APIs are the building blocks of digital transformation. Succeeding in today’s application economy means connecting products to customer needs, customers to experiences, apps to devices, organizations to their eco-system partners. APIs are the central nervous system, allowing these connections to be made quickly, accurately and securely with quality delivery,” said Nick Lim, vice president, ASEAN and Greater China, CA Technologies. “It is encouraging to learn that Hong Kong has very high API adoption rates. The study clearly shows that investing in advanced capabilities throughout the full life cycle approach to API management results in the greatest value and success."

    • APIs: Building a Connected Business in the App Economy - Report
    • Plug In and Amp Your Business With APIs - infographic

    About the Research/Coleman Parkes

    Conducted by Coleman Parkes Research Ltd. in May-June, 2016 and commissioned by CA Technologies, the survey included 1,770 senior business and IT executives from large enterprises, across 21 countries and 10 industry sectors. A total of 799 respondents were from APJ, which covered Australia, China, Hong Kong, India, Japan, South Korea, Indonesia, Malaysia, Singapore and Thailand.

    Coleman Parkes, formed in 2000, provides action-focused marketing research on a global scale. The company offers a full research and consultancy service across all markets, while specializing in business-to-business research with a focus on IT, technology and communications research. For more information, please visit

    About CA Technologies

    CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at

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